ORCHESTRA is a global provider of Enterprise Service Management Solutions located in Switzerland and Romania.

 

With our experienced team we develop innovative IT-Solutions to support service processes and service-oriented business models, consult companies to optimize their service processes and organization and provide IT-services for decent clients in the D-A-CH region. 

 

For the support and the extension of our client base in Germany and Switzerland we are looking for motivated and inspired people to compound our team in Switzerland.

SERVICE MANAGER (m/f)

 

Location: Zurich, Switzerland

 

Availability: September 2020

 

Job Reference Code: ORC-SM2020

 

​
 

Your Profile:

 

• Good University Degree in IT, Economics or similar degree course

• Certified / good skills in the ITIL Process Framework and IT Service Management (Request/Incident/Problem/Change Management)

• Experiences in the provisioning of IT-services

• Experiences in transition of IT-services

• Ability to manage customer requirements and create solutions with our service capabilities

• Passion to develop service products that inspire our clients

• Open minded and team oriented

• Good skills in English, written and spoken

• Experience in SAP would be an advantage

 

​

 

Your Opportunity:

 

• Join an innovative, emerging and international company

• Manage interesting and challenging clients with an innovative and agile team

• Future oriented working environment using modern technologies

• Nice working environment with a high team spirit

• Flat hierarchies with fast processes in an aspiring company

 

 

 

For applying please provide an actual CV in English and the job reference code to the contact of hr@orchestra.services